Privacy Policy

Last Updated:

EnglishMe ("We", "Us", or "Our App") is committed to protecting your privacy. This Privacy Policy informs you about the information we collect, use, share, and protect when you use the EnglishMe mobile application ("App").

1. Information We Collect

1.1. Personal Information

When you use the App, we may collect the following personal information:

Account Information: Email address, username, password (stored in encrypted form)
Social Media Login Information: If you use Apple Sign In or Google Sign In, information provided by these platforms (name, email)
Profile Information: Profile photo, learning preferences

1.2. Usage Data

Information about how the App is used:

Learning progress and performance data
Completed lessons, tests, and practice sessions
Vocabulary and learned phrases
Gamification data (scores, badges, achievements)
Leaderboard rankings

1.3. Device Information

Technical information collected for the App to function properly:

Device model and operating system version
Unique device identifiers
Network connection information
App version

1.4. Automatically Collected Information

Information automatically collected during App usage:

Cookies and similar tracking technologies
Usage statistics and analytics data
Error reports and performance data

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision: To provide the core functions of the App
Personalization: To personalize your learning experience and provide customized content
Progress Tracking: To record and display your learning progress
Gamification: To provide gamification features such as scores, badges, and achievements
Subscription Management: To manage and bill your premium subscriptions
Notifications: To send you important updates, reminders, and notifications
Improvement: To improve the App and fix errors
Security: To detect and prevent security breaches
Legal Obligations: To comply with legal requirements

3. Information Sharing

We do not share your personal information with third parties except in the following circumstances:

3.1. Service Providers

We work with the following third-party service providers to operate the App:

Google Mobile Ads: For ad display
Firebase: For notifications and analytics
Apple and Google: For social media login
Cloud Servers: For data storage

3.2. Legal Requirements

We may share your information if required by law, court order, or government request.

3.3. Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

4. Data Security

We use industry-standard security measures to protect your data:

Transmission of data over encrypted connections (HTTPS)
Secure hashing of passwords
Regular security updates to our servers
Access controls and authorization mechanisms

However, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we implement reasonable security measures.

5. Cookies and Tracking Technologies

Our App uses cookies and similar tracking technologies to improve your experience and for analytics purposes. These technologies are used for:

Session management
Remembering user preferences
Analytics and performance measurement
Ad display and personalization

6. Third-Party Services

Our App uses the following third-party services:

6.1. Google Mobile Ads

We use Google Mobile Ads for ad display. Google's privacy policy: https://policies.google.com/privacy

6.2. Firebase

We use Firebase for notifications and analytics. Firebase's privacy policy: https://firebase.google.com/support/privacy

6.3. Apple Sign In and Google Sign In

We use Apple and Google services for social media login. Privacy policies of these platforms:

Apple: https://www.apple.com/privacy/
Google: https://policies.google.com/privacy

7. Data Retention

We retain your personal information for as long as your account is active and as required by our legal obligations. When you delete your account, your personal information will be deleted within a reasonable time, although some information may continue to be retained due to legal requirements.

8. Your Rights

Under GDPR and other applicable data protection laws, you have the following rights:

Right of Access: Request access to your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data
Right to Object: Object to data processing
Data Portability: Transfer your data to another service
Right to Restrict Processing: Restrict data processing

To exercise these rights, please contact us. We will respond to your request within 30 days.

9. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will immediately delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your data may be stored and processed on servers located in different countries. In such cases, we take appropriate measures to ensure the security of your data and use data transfer agreements.

11. Privacy Policy Changes

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the App or via email. The date when changes take effect will be indicated at the top of this page.

Your continued use of the App after changes to this policy constitutes acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us:

Email: [email protected]
App: EnglishMe
Subject: Privacy Policy

13. Legal Compliance

This Privacy Policy complies with the European Union General Data Protection Regulation (GDPR) and other applicable international data protection laws.